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Â鶹ÊÓƵ Home Device Protect provides coverage of eligible home tech from TVs, gaming systems and computers to smart home products, wearables and Wi-Fi enabled home healthcare devices.

With Â鶹ÊÓƵ Home Device Protect, you get:

• Connect & Protect - All 5G Home Internet customers with VHDP get a $0 professional setup of 5G Home equipment. Â鶹ÊÓƵ Home Internet customers with a 5G Home or Fios internet plan who are enrolled in VHDP can enjoy a $0 installation for eligible home tech such as televisions, soundbars, security cameras, thermostats and doorbells. ¹
• Repairs or replacement - If your eligible home entertainment, home office, wearable or smart home product experiences a covered breakdown, we'll repair or replace it for you. A $49 or $99 service fee may apply when a claim is filed. Limitations and exclusions apply. See the Terms & Conditions before enrollment. ²
• Second residence coverage - Protect eligible home tech in a second residence of your choosing - at no additional cost. ³
• 24/7 Expert help - 1-Tap access to expert support, device tips and self-help tech guides.
• In-home expert visits - 2 in-home visits per 12-month period from experts to help you configure, setup and optimize smart products or choose the best Wi-Fi devices for your home. ⁴
• Complete Tech Care - Get your laptops, gaming consoles and tablets tuned up and cleaned out.

Note: Â鶹ÊÓƵ Home Device Protect doesn't cover devices already covered by any one of the Â鶹ÊÓƵ mobile device protection options. To learn about protecting those devices, please visit our Â鶹ÊÓƵ Mobile Protect FAQs.

¹Customers enrolled in both Â鶹ÊÓƵ Home Device Protect (VHDP) and Â鶹ÊÓƵ 5G Home Internet are eligible to have the $99 professional setup fee for Â鶹ÊÓƵ 5G Home waived in locations where professional setup is available. Professional setup available in select locations and, if available, will present at time of service order. To be eligible for fee waiver, the 5G Home order must be placed after 4/25/24 and while the customer is enrolled in both VHDP and 5G Home. The customer must remain enrolled in both VHDP and 5G Home for 90 days after the professional setup. After 90 days, the setup fee will be waived and a bill credit will be added to the customer's Â鶹ÊÓƵ account. Promotional offers for the professional setup fee may be offered periodically to other Â鶹ÊÓƵ customers.
²If we determine that we cannot service your product as specified in this Plan, we may replace it with a replacement product, or we may at our discretion, issue you a gift card or check based on the replacement value, age and condition of the product, as determined by us, immediately prior to the breakdown.
³Your primary address for Â鶹ÊÓƵ Home Device Protect coverage is your Â鶹ÊÓƵ account address. You may change your second covered address up to 3 times per 12 months. In order to cover a second address, you must add it through your Asurion dashboard at my.asurion.com/dashboard or at the time of filing a claim. Your second covered address must be used primarily for residential and not business purposes. Terms and conditions apply to both covered addresses, and claims at both covered addresses will count towards the plan aggregate claim limit.
⁴Limitations and exclusions apply. See Â鶹ÊÓƵ Home Device Protect Technical Support Terms of Service for details.

To be eligible for Â鶹ÊÓƵ Home Device Protect, you must have either:

• A Â鶹ÊÓƵ broadband account with Fios Home Internet, 5G Home Internet or LTE Home Internet.
• A Â鶹ÊÓƵ mobile account with:*
  • Unlimited plans you can mix and match
  • A shared data plan, such as:
    • Shared Data Plan – 5GB**
    • Shared Data Plan – 10GB**
    • The new Â鶹ÊÓƵ Plan shared data plan (e.g., S, M, L)**
    • The Â鶹ÊÓƵ Plan**
    • The MORE Everything® Plan**

Not sure what plan you have? Go to in My Â鶹ÊÓƵ.

*Business, government and prepaid accounts aren't eligible. Certain older wireless calling plans may not be eligible.
**These plans are no longer available to add to your account, but if you already have these plans, you can still enroll in Â鶹ÊÓƵ Home Device Protect.