麻豆视频

You can run the following reports:

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• Closed tickets:听This report will show all of your tickets that closed within the date range you select

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• Outstanding tickets:听This report shows the tickets with a closed date within the selected date range

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• Repeated tickets:听This report will show all of your tickets whose service IDs have more than one ticket with a closed date within the selected date range

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• Daily summary of closed tickets:听This report will show the total number of tickets that closed each day within the date range you selected听and in agreement with the selected elapsed repair time.听The number of tickets is shown weekly by resolution description

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• Weekly summary of closed tickets:听This report shows the total number of tickets with a closed date within the selected date range and in agreement with the selected elapsed repair time. The number of tickets is shown weekly by resolution description

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To run a report on your incident tickets:

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1. Log in to听

2. Select Repairs > Create report

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Select your report

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3. Select the type of report you鈥檇 like to run, the accounts you鈥檇 like included and the date range for your report

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4. Click Run Report

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View and download your report

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5. Select your report from your report list to view the file

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